At the root of these methods is end users being central to the design process–and being involved from as early as possible.
The myriad tools and tactics to achieve this design practice are extensive:
- focus groups
- observational studies
- analogous situation research
- expert interviews
- and many more
With so much at your disposal, how do you choose the best ones? How do you know which will result in effective and meaningful results? How do you if those activities will lead to a fulfilling outcome?
Well, the honest truth is:Continue Reading